In the dual role, Feurstein will oversee operations at a group and area level, closely working with hotel teams across Abu Dhabi and Al Ain while enhancing performance and the overall customer experience across these properties.
Rotana recently announced the promotion of Harald Feurstein to Area General Manager Abu Dhabi and Al Ain, and General Manager Saadiyat Rotana Resort & Villas.
In this key position, Feurstein will oversee operational strategies at one of Rotana’s flagship properties, Saadiyat Rotana Resort & Villas, and at an area level, working closely with operations teams at Rotana hotels across the emirate. In line with Rotana’s promise of ‘Treasured Time’, Feurstein will focus on enhancing the customer experience, ensuring the highest standards of service and guest satisfaction, and maximising performance.
Eddy Tannous, COO of Rotana, said: “We are excited to announce our colleague Harald Feurstein’s promotion to Area General Manager Abu Dhabi and Al Ain and General Manager of Saadiyat Rotana Resort & Villas. With a stellar track record as General Manager of Khalidiya Palace Rayhaan by Rotana, Feinstein has proven himself time and again, continuously setting new standards for excellence within the industry. His leadership has been key in shaping Khalidiya Palace Rayhaan by Rotana’s reputation for exceptional service. We are confident that he will excel in his new role.”
Feurstein brings with him over two decades of industry experience. Most recently, he served as General Manager at Khalidiya Palace Rayhaan by Rotana where his hands-on approach and strategic vision were instrumental in enhancing the customer experience and establishing new benchmarks. Before joining Rotana, Feurstein held senior management posts at leading hospitality brands in Asia. He holds a Masters Certificate in Hospitality Management from Cornell University.
“I am greatly honoured to receive this promotion and am excited for the journey that lies ahead with Rotana. I look forward to working closely with the talented teams at Rotana’s properties in Abu Dhabi and Al Ain, as well as our Rotana Corporate team to continue building on the group’s successes, ensuring each of our guests can create lasting memories,” said Feurstein.